Question 1

How does it work?

Accepted Answer

The cat lounge and cafe area are separate.  No cats ever enter the cafe area for safety and health reasons.  Patrons pay a fee to enter the cat lounge and hangout with our adorable adoptable kitties.

Question 2

Why is there an entry fee?

Accepted Answer

The entry fee is necessary to cover the cost of housing our feline friends in a comfortable and safe environment. The entry fee also helps us provide staff as well as the costs associated with running a business.  We thank you for your support!

Please note that no paid entry is required to enjoy the café space, and there is seating to study or meet with friends while enjoying your coffee. Complimentary WiFi is available for customers!

Question 3

Are reservations required?

Accepted Answer

Reservations are not required, however, the space has a max capacity of 10 people so reservations are strongly encouraged.  Walk-ins are accepted based on availability. All reservations are on an hourly basis, so please ensure you arrive early to your scheduled time.

Question 4

I'm trying to book online but it won't let me select the correct number of people in my party.

Accepted Answer

If it's only giving you the option to book 1 or 2 people it's  because that is all that is still available in that session.  Typically you can select to book up to 6 people per visit.  Please try a different time slot to accommodate your party.  The second calendar on our booking page shows the available time slots: https://www.coastalcatpcola.com/booking-calendar/visit-us?referral=service_list_widget (https://www.coastalcatpcola.com/booking-calendar/visit-us?referral=service_list_widget)Please note any party of 7 or more requires a private party booking. Attempting to go around this policy with separate bookings will be addressed and your party will be charged for a private party. 
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Question 5

Do you offer merchandise?

Accepted Answer

Yes! All our merchandise is available for purchase in store and online via our shop.  We have t-shirts, mugs,, stickers, and more available!

Question 6

Are kids allowed?

Accepted Answer

​Kids 6 years and older are welcome to Coastal Cat.  All children under the age of 14 must be supervised by an adult.  One adult must be present for every two children.  Please remember that this is the cats home and we expect to maintain a peaceful enviornment for our furry friends.

Question 7

I want to host a private event!

Accepted Answer

Groups of 7 or more must book a private session.

Please email us to inquire about your private events: contactus@coastalcatpcola.com

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